Orders & Shipping
How long does shipping take?
Standard shipping typically takes 5–7 business days. Express shipping options are available at checkout and usually arrive within 2–3 business days.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping times vary by destination and typically take 10–21 business days. Please note that customs duties and taxes may apply.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this to track your order on our website or the carrier's website.
Can I change or cancel my order?
Orders can be modified or cancelled within 24 hours of placement. Please contact us as soon as possible at our support email if you need to make changes.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached.
How do I initiate a return or exchange?
To start a return or exchange, please contact our customer support team with your order number and reason for return. We will guide you through the process.
Are return shipping costs covered?
Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.
When will I receive my refund?
Once we receive and inspect your returned item, refunds are processed within 5–7 business days. The amount will be credited back to your original payment method.
Sizing & Fit
How do I find my size?
We recommend referring to our size guide, available on each product page. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
Do your clothes run true to size?
Our items are generally true to size. However, fit can vary by style. Please check the individual product descriptions and size guides for specific recommendations.
Products & Care
How should I care for my garments?
Care instructions are printed on the label of each garment. We recommend following these instructions carefully to maintain the quality and longevity of your clothing.
Are your products sustainably made?
We are committed to responsible sourcing and ethical manufacturing. Please visit our About page to learn more about our sustainability practices.
Payments
What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal and other payment options available at checkout.
Is my payment information secure?
Yes, all transactions are encrypted and processed securely. We do not store your payment details.
Contact Us
Still have questions? We're happy to help! Reach out to our customer support team and we'll get back to you as soon as possible.